Your Sales System, Rebuilt for Sustainable Growth

A short-term, high-impact project that maps and refines your entire revenue process — giving you the clarity, structure, and confidence to scale without hiring full-time.

20%

YoY

Growth

98%

CRM Compliance

90%

Forecast Accuracy

Your Sales System Isn’t Broken

- It’s Just Outgrown

You’ve built a brilliant business, but the systems behind your sales haven’t kept up. You need clear structures, not quick fixes - and you need them without adding more pressure to your day.

Here’s What’s Likely Happening:

  • Pipeline momentum is slipping: Leads stall or disappear because stages and handoffs aren’t clearly defined..

  • Scaling feels fragile: Sales are coming in, but without a mapped process, growth feels risky instead of reliable.

  • Teams are operating in silos: Without clear roles, metrics, and expectations, performance is unpredictable - and hard to improve.

You don’t need more tools, templates, or half-built processes.

What you need is a clear, structured sales system - and a plan that actually sticks.

Let’s Build a Sales System You Can Rely On

Ready to remove the bottlenecks and build a foundation for sustainable growth?
Enquire today and let’s create a revenue process that’s built to last.

TESTIMONIAL

What Other Senior Leaders Are Saying

"Efficient and Effective!"

"Charlene is the ideal backbone for any sales team. She consistently strives for smooth, efficient, and effective operations. She's essential in ensuring streamlined processes, sales data analysis, and implementing strategic initiatives to enhance productivity and performance. Her work ethic is second to none, collaborates seamlessly across departments, and her detail-oriented methodology makes her a must-have member of any organisation."

- CPO, Fin-Tech

Choose the Blueprint That Fits Your Business

Both options give you the clarity, structure, and momentum you need, it’s just a question of how deep you want to go.

Rev Ops Blueprint comparison page

A 50% deposit secures your project slot, with the remaining 50% due after delivery of your first draft, before final handover.

charlene a. thompson mapm

MEET your REVENUE OPERATIONS PARTNER

With over 15 years of experience in Sales and Revenue Operations, I’ve helped businesses of all sizes streamline their sales processes, improve team performance, and build systems that support long-term growth.

I specialise in working with growing SMEs - especially in consultancy, professional services, and L&D - who need clarity, structure, and smarter ways to scale. My approach combines deep operational knowledge with real-world practicality: no jargon, no fluff, just systems that actually get used.


Neurodivergent, values-led, and calm under pressure, I bring structure to sales chaos and help founders feel confident stepping back from the day-to-day.

If you're ready to build a sales system that reflects the quality of your business, let’s talk.

TESTIMONIAL

What Other Senior Leaders Are Saying

"Solving the biggest Challenges!"

"Charlene is the most detailed and technical person I know. She channels her energy amazingly into creating well oiled, data driven sales organisations - focussed on easy ways to solve the biggest sales challenges in organisations. Her tooling and process knowledge is unsurpassed being able to hit the ground running with any sales organisation, bring order to the chaos, an absolute must-have."

- CMO, SaaS

Member associations

The Sales Ops Effect is a part of Elemental Projects Ltd. Copyright. All rights reserved.